Job Description

Our client is located in Modesto, CA. They are seeking to fill an immediate opening.

As an Auto Technician , you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail makes you a valuable asset to the team as you ensure repairs are completed on time and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.

Essential Duties:

• Performing unit repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. Providing an estimate of time needed for additional repairs.
• Executing repairs under warranty to manufacturer specifications
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Providing an exceptional customer experience to drive loyalty.
• Train and mentor less experienced technicians.
• Show efficiency in time management, productivity, and meeting deadlines.
• Abide by all dealership policies and procedures.
• Complete any specific duties deemed necessary to the overall success of the department and dealership as a whole.
• Be able to work with LightspeedEVO operation system (willing to train).
• Other tasks as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stay abreast of latest trends and techniques pertaining to motorcycle and powersports functions, operability, and repair.
• Keep current on all factory training including certifications, web-based or other training, technical service bulletins, other updated literature, and new model training.
• Ensure that adequate internal controls are functioning appropriately within assigned areas.
• Adhere to corporate policies/procedures, documentation standards, and applicable regulatory requirements (i.e., federal, state, local).
• Comply with the BAR RO standards (Write it Right).
• Exercise an appropriate level of courtesy, tact, and professional communications in dealing with others.
• Contribute to a favorable public image of Honda Kawasaki KTM of Modesto.
• Contribute toward effective team problem solving with other employees and management to foster a collaborative workplace, and to promote positive customer experiences.
• Exhibit an elevated level of commitment to customer satisfaction.
• Adhere to a standard of professional ethics.
• Show an elevated level of ownership, accountability, and initiative.
• Work in a fast-paced environment with a variety of tasks efficiently and with minimal error.
• Maintain positive relationships with customers, other employees, and owners.
• Show an interest in growing the business in the Sales and Service department.
• Keep himself/herself groomed and clothed per the dealership guidelines.
• Other duties as instructed.

Education/Experience/Licensure:

• High School Diploma or equivalent.

• Powersports / Motorsports experience
• Mechanically inclined
• Tools needed to perform minor services/accessory installations.
• Must have a positive attitude and strong work ethic.
• Attention to detail and an organized workspace.
• Ability to lift/move 80 lbs.
• Ability to support and push large motorcycles, ATV's, SxS's in excess of 800 lbs.
• Understand and follow PDI manuals and service manuals.
• Test drive to ensure work was completed correctly.
• Valid driver’s license with motorcycle endorsement

• Valid driver's license with M1 endorsement
• MMI or equivalent manufacturer certifications
• Achieve and maintain certifications from manufacturers.
• Clean driving record.

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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